Frequently Asked Questions

Atlas Pro Front Desk is an AI receptionist that answers your business phone 24/7. It captures every caller as a lead, books appointments on your real schedule, quotes the price ranges you set, and transfers hot calls live to the next person on your team. It runs on Round Robin Pro, so every call lands in your CRM with a recording, transcript and summary.

No. Front Desk uses a speech-to-speech voice model that talks naturally, handles interruptions and answers in a second or two. It introduces itself as your business's AI assistant, so callers are never misled.

Yes. It checks the visit hours you set and your existing bookings, offers open times, books the visit and texts the caller a confirmation. A second caller can never be booked into the same slot.

Front Desk saves the caller as a lead as soon as it has a name and a need, so a dropped call still lands in your CRM with the phone number and a summary.

Yes. When a caller is ready to talk to someone, Front Desk asks your round robin who is next up and connects the call live. If nobody answers in 20 seconds, it takes a message and books a callback instead.

Yes. Florida requires everyone on a call to know it is being recorded, so Front Desk says so in its greeting. You can also turn recording off and keep transcripts only.

Yes. Front Desk answers on your own Twilio number, or you forward your existing line to it. Callers dial the same number they always have.

Front Desk is a monthly plan with included minutes, so most small businesses pay less than a part-time receptionist or an answering service. Book a strategy call and we will price it for your call volume.

Listings management means building, correcting and monitoring your business name, address, phone, hours and categories on Google, Apple Maps, Bing, Yelp, Facebook and dozens of other directories so your information matches everywhere.

Google uses consistent business information across the web as a trust signal for local rankings. Wrong phone numbers, old addresses and duplicate listings lower your map pack position and send customers to the wrong place.

Yes. ChatGPT, Perplexity, Gemini and Apple Intelligence pull business details from directories and maps when they recommend a local company. Accurate listings make it more likely they recommend you, with the right phone number.

Google Business Profile, Apple Business Connect, Bing Places, Yelp, Facebook, Nextdoor, BBB, Yellow Pages, Foursquare and the data aggregators, plus industry sites such as Angi, Houzz, Thumbtack, Healthgrades or Avvo depending on your trade.

Most directories update within 2 to 6 weeks. Google Business Profile changes often show in days, while some smaller sites take longer. We track every submission and report what is live.

Yes. Your listings stay yours. We manage them for you, and if you leave, the corrected information stays in place.

AEO, or answer engine optimization, is making your business easy for AI assistants like ChatGPT, Perplexity, Gemini and Google AI Overviews to find, trust and recommend. It builds on SEO with answer-style content, schema markup, consistent listings and reviews.

SEO aims to rank a page in a list of links. AEO aims to get your business named in a single AI answer. Most of the groundwork is the same, but AEO puts more weight on clear question and answer content, structured data, mentions on trusted sites and up-to-date facts.

Make your business easy to verify: say plainly what you do and where on your website, add schema markup, keep listings consistent, earn steady reviews, publish pages that answer real customer questions, and get mentioned on local news, directories and best-of lists that AI tools read.

Schema markup is a small block of code on a web page that labels facts like your business name, services, hours and FAQ answers in a format search engines and AI tools read directly. Visitors never see it.

Technical fixes like schema and AI crawler access take effect as soon as engines re-read your site, often within weeks. Content, reviews and mentions build over 3 to 6 months, which is why we track AI visibility every month.

No honest agency can. Google and the AI companies decide their own results. We guarantee the work: a technically clean site, accurate listings, answer-ready content every month and a report that shows exactly where you stand.

Yes. There is no cost and no credit card. Enter your website, business name, city and email, and you get your score on screen and a full report by email.

Over 30 checks across technical SEO, on-page SEO, schema markup, AI crawler access, whether AI assistants recommend you, your Google Business Profile and your reviews.

We ask ChatGPT, Perplexity, Gemini and Grok the same question your customers ask, such as the best roofer in your city, and report whether they name your business and which competitors they name instead.

Only if you want us to. Your report includes a link to book a free strategy call. If you checked the text box, we may send a short follow-up text, and you can reply STOP anytime.

Atlas Pro Consulting helps businesses attract, capture, automate, and scale. We build the front-end brand (websites and creative), the back-end systems (CRM and operations), and the automation layer that ties them together - plus our own software, Atlas Command, that adds AI-powered automation on top of your existing platform.

Small businesses, agencies, nonprofits, and growing brands that want a modern web presence and the systems behind it - lead capture, follow-up, CRM, and automation - without stitching together a dozen disconnected tools. If you're doing marketing and operations by hand, we build the machine that does it for you.

It's how we sequence a growth system:

• Attract - a brand and website that get you found and taken seriously.
• Capture - forms, funnels, and offers that turn visitors into leads.
• Automate - follow-up, CRM, and workflows so no lead falls through.
• Scale - reporting and systems that let you grow without adding chaos.

You can start anywhere in that sequence depending on what you already have.

Atlas Pro Consulting LLC is based in Tampa, Florida, and works with clients remotely across the U.S.

Our work falls into four layers you can mix and match from the Creative Menu:

• The Front-End Brand - websites, landing pages, logos, and brand identity.
• The Back-End Systems - CRM setup, pipelines, forms, and client portals.
• The Automation Layer - lead follow-up, email/SMS sequences, and workflow automation.
• Ongoing Growth - reporting, optimization, and continued build-out.

Yes. We build fast, modern marketing websites and set up the CRM behind them so your leads, contacts, pipelines, and follow-up all live in one place. We can start a site from scratch or rebuild an existing one, and connect it to the systems that capture and nurture leads automatically.

Both. Some clients hire us for a defined project (a new website, a CRM build, an automation buildout) and others keep us on for ongoing growth and support. Simple packages like a starter website have set prices; custom work is scoped on a strategy call.

The fastest path is to book a free strategy call. We'll learn your goals, look at what you already have, and map the shortest route to the outcome you want. You'll leave the call with a clear recommendation whether or not we work together.

It's a working conversation, not a pitch. We talk through where leads come from today, where they're leaking, and what "scaled" looks like for you. If it's a fit, we follow up with a proposal and clear pricing. No pressure and no obligation.

Atlas Command is our software that adds AI-powered automation and assistance on top of the platform you already use. It connects to your site and tools, helps with content and customer workflows, and puts more of your busywork on autopilot - without forcing you to migrate off the platform you're on.

Wix, WordPress, HubSpot, and Shopify. You install it from that platform's marketplace and connect it in a few clicks.

Install the app from your platform's marketplace - the Wix App Market, WordPress.org, the HubSpot App Marketplace, or the Shopify App Store - and follow the authorization prompt. Atlas Command connects only with your permission, using the platform's official connection process, and only accesses the data needed for the features you use.

Try reconnecting from the app's settings first - that resolves most cases. If it keeps failing, email info@atlasproconsulting.com and tell us which platform you're on (Wix, WordPress, HubSpot, or Shopify) so we can jump straight to the fix.

Only the data needed to power the features you turn on, accessed through your platform's official, permission-based connection. You grant access during setup and can revoke it any time by uninstalling the app. Full details are in our Privacy Policy.

Yes - AI powers the assistance and automation features. You control whether they're on, and you bring your own AI provider so you stay in charge of the model and the cost.

Yes. In Atlas Command's settings you add an API key from your preferred AI provider. Your key is stored encrypted and used only to power the AI features in your account.

Content processed by the AI features goes to the provider you chose, under that provider's terms. Any usage charges from the provider are billed to you directly by them - not by Atlas Pro. That keeps your AI costs transparent and in your control.

It depends on what you need. Starter websites begin at $500 plus $29/mo hosting, and lead routing with automatic follow-up starts at $750; custom websites, CRM builds, and agency projects are quoted by proposal after a strategy call so you only pay for what fits your goals.

It depends on where you subscribed:

• Installed Atlas Command through Wix or Shopify? Billing runs through that platform.
• Direct clients and other installs are billed through Stripe.
• Agency projects are billed per your proposal or invoice.

Start wherever your subscription lives. If you subscribed through Wix or Shopify, manage changes, cancellations, and refund requests in that platform. For Stripe-billed and direct subscriptions, email us and we'll handle it. Not sure where your subscription lives? Email info@atlasproconsulting.com and we'll sort it out.

Refund handling follows where you were billed - through the Wix or Shopify platform for those installs, or with us directly for Stripe and agency billing. Reach out and we'll walk you through the right process for your situation.

Yes. Atlas Command connects through your platform's official, permission-based process and accesses only what the features you use require. AI provider keys are stored encrypted. We don't sell your data. See our Privacy Policy for the full picture.

Uninstalling the app revokes our access to your platform. We then delete the business data associated with that connection within 30 days, except for records we must keep for legal, billing, or security reasons.

Email info@atlasproconsulting.com any time to request deletion, or just uninstall the app to start the process automatically. Details are in our Privacy Policy.

No. We don't sell your data, and we don't share it beyond what's needed to deliver the features you use (for example, sending your AI requests to the provider whose key you configured).

Email is the fastest way to reach us for anything - product questions, billing, technical issues, or account help: info@atlasproconsulting.com. Include your account email and, for Atlas Command issues, the platform you use (Wix, WordPress, HubSpot, or Shopify) so we can help you faster.

We respond within 1-2 business days.

Absolutely - tell us what you need and we'll talk through whatever you're working on.